Terms of Service

for

Sustainability Holdings LLP (India) / Sustainability Holdings Limited (UK)

Sustainability Holdings LLP is a Limited Liability Partnership registered in India with LLPIN: AAJ-8618 having its registered office at 926, Gali No.1, NaiWala, Faiz Road, Karol Bagh, New Delhi - 110005, India.

Sustainability Holdings Limited is a company registered in England & Wales with company number: 10849767 having its registered office at 85 Great Portland Street, London, W1W 7LT, United Kingdom. Sustainability Holdings Limited (UK) is a wholly-owned subsidiary of Sustainability Holdings LLP (India).

These Terms of Service ("Agreement") govern the use of services provided by Sustainability Holdings LLP / Sustainability Holdings Limited, a consulting company ("Company"), to all clients ("Clients") engaging with the company.

By engaging the services of the Company, Clients agree to abide by the terms and conditions outlined in this Agreement, which are published on the website.

SCOPE OF SERVICES

A. The Company agrees to provide services as mutually agreed upon with the Client. The specific services, deliverables, and timelines will be defined in a separate agreement or statement of work.

B. The Company shall perform the services with professionalism, expertise, and in accordance with industry standards.

CLIENT OBLIGATIONS

A. Clients agree to provide accurate and complete information necessary for the Company to perform the services effectively.

B. Clients shall promptly respond to any requests for information, feedback, or approvals from the Company that are necessary for the completion of the services.

FEES AND PAYMENT

A. The Client agrees to pay the Company the fees as specified in the agreement or statement of work. Payment terms and methods will be agreed upon separately.

B. Any additional expenses incurred by the Company, as agreed upon with the Client, shall be reimbursed by the Client.

CONFIDENTIALITY

A. The Company acknowledges that it may have access to confidential information belonging to the Client during the provision of services. The Company shall maintain the confidentiality of such information and shall not disclose it to any third parties without the Client's consent unless required by law.

B. The Client acknowledges that the Company may use its name or project details in a general and non-confidential manner for promotional purposes, provided that the Client's identity is not disclosed.

INTELLECTUAL PROPERTY

A. Any pre-existing intellectual property brought by either party into the engagement shall remain the property of the respective party.

B. Any new intellectual property created by the Company during the provision of services shall be owned by the Client unless otherwise agreed upon.

LIMITATION OF LIABILITY

A. The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the provision of services, except for damages resulting from its gross negligence or wilful misconduct.

B. The total liability of the Company for any claims arising under this Agreement shall not exceed the total fees paid by the Client to the Company for the specific services giving rise to the claim.

TERMINATION

A. Either party may terminate the engagement upon written notice if the other party materially breaches any provision of this Agreement and fails to cure such breach within a reasonable period.

B. In the event of termination, the Client shall pay the Company for the services rendered up to the termination date, as well as any outstanding expenses incurred by the Company.

INSURANCE COVERAGE

A. The Company shall ensure the provision of adequate employers' liability insurance, public liability insurance, and professional liability insurance in respect of its workers and employees engaged in the provision of services to Clients.

B. The Client acknowledges that this insurance coverage is intended to protect both the Company and the Client from potential liability arising from the Company's activities.

RESPONSIBILITIES OF THE CONSULTANT

A. The Client acknowledges that the responsibilities of the Company’s Consultants, including all duties and outcomes, shall always remain with the Company.

B. The Client understands that the Company is solely responsible for the professional expertise, quality of services, and deliverables provided during the engagement.

GOVERNING LAW AND JURISDICTION

A. This Agreement shall be governed by and construed in accordance with the laws of India when the Parent Company in India is being engaged. Any disputes arising out of or in connection with this Agreement shall be resolved by the courts of India.

B. This Agreement shall be governed by and construed in accordance with the laws of England & Wales when the UK Branch of Company is being engaged. Any disputes arising out of or in connection with this Agreement shall be resolved by the courts of England & Wales.

ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the Company and the Client, superseding all agreements or understandings, written or oral, relating to the subject matter herein.

By engaging the services of the Company, the Client acknowledges that they have read, understood, and agreed to be bound by these Terms of Service, including the acknowledgment of the responsibilities.